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The Learning Commons Student Worker Training Guide

This guide is designed to help Learning Commons student workers know what to do when working at the Perry Library Help Desk.

Reference and Training Specialist

Linh Nguyen

757-683-4973 (from the help desk phone you can dial extension 3-4973)

lbnguyen@odu.edu

When should I tell a patron to contact Linh?

  • If a student needs to set up a orientation appointment for the Educational Accessibility Room
  • If a patron does not have an Alma record
  • Issues regarding the public computers and the public printer
  • Learning Commons training needs
  • Lost and Found inquiries

Linh is available Monday - Friday, 9am - 6pm.