757-683-4168 (from the help desk phone you can dial extension 3-4168)
When should I tell a patron to contact Stefan Hancock?
*If the patron wants to speak with Stefan Hancock regarding an equipment loan matter that falls outside of equipment loan policy (i.e. they want a camera to be placed on hold for them, they want to extend their due date by a week, etc.) you should refer the patron to the Equipment Loan Exception Request Form. Stefan Hancock should only be contacted if the patron insists on speaking with someone. If Stefan Hancock is unavailable, refer them to Kathy Nguyen.
Stefan Hancock is available Monday-Friday 12pm to 9pm.