Evening Reference Training and Technology Specialist
757-683-4168 (from the help desk phone you can dial extension 3-4168)
When should I tell a patron to contact Evening Reference Training and Technology Specialist?
When the patron has a question about equipment that you are unable to answer.
If an event in the Learning Commons conference rooms needs more tables, chairs, etc.
Learning Commons training needs
*If the patron wants to speak with the Evening Reference Training and Technology Specialist regarding an equipment loan matter that falls outside of equipment loan policy (i.e. they want a camera to be placed on hold for them, they want to extend their due date by a week, etc.) you should refer the patron to the Equipment Loan Exception Request Form. Stefan Hancock should only be contacted if the patron insists on speaking with someone.