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The Learning Commons Student Worker Training Guide

This guide is designed to help Learning Commons student workers know what to do when working at the Perry Library Help Desk.

Checking Out Items to Patrons

Current ODU students, faculty, and staff are eligible to borrow materials from the University Libraries. A valid ODU ID card is required. If the patron doesn't have an ODU ID, ask library staff if an exception can be made.

Examples of items patrons can check out are books, government publications, CDs, and DVDs & VHS. 

All DVDs and VHS tapes are kept in room 1307. Government Publications DVDs and VHS tapes are located in the Government Publications area on the 2nd floor of Perry Library.

Items placed on hold are on the black bookshelf inside room 1307, to the right of the door when you walk in. 

These items are checked out through Alma in the same way you would check out equipment. 

All reserves are online now.  Students can search the course number or the title of the textbook on Monarch OneSearch.  

If the professor want to request specific chapters (not entire books) be scannedfor them, they can submit the Reserve Scanning Request Form. If they need an entire book for their course, they may have to contact their liaison librarian to see if an eBook is available or could be purchased. 

Interlibrary loan (ILL) is a free service that allows students and faculty to request journal articles, books, and other research materials that are not available at ODU. The pick-up location for all Interlibrary Loan materials is the Help Desk in the Learning Commons on the 1st floor of Perry Library.  

If a patron comes to pick up ILL materials:

  • Ask for their ODU ID.
  • Look for the materials just inside the door to 1307, to the left, on the white shelf. 
  • Compare the patron's ID to the names on the slips of paper inside the books/materials. 
  • Items DO NOT have to be checked out through Alma, and they DO NOT have to be desensitized. Just give them to the patron, and don't forget to return their ID and give them a smile!

Patron can drop their returned ILL materials in the drop box.  

The Interlibrary Loan and Document Delivery Services Unit is located in Perry Library, Room 4000, and staff are available to answer ILL related questions. Please contact them at 757-683-4170 or

For more information on Interlibrary Loan, click here. 

When locating course reserves or other items on the shelf, it is useful to have some knowledge of the shelving system. Since ODU is an academic library, it uses the Library of Congress Classification system. Items are shelved according to their call number, which is usually placed on the spine of a book or on the front cover of a video. 

Watch this video to learn how the Library of Congress classification system works. It will also help you when you are searching for your own books on the library's shelves! (Be sure to mute the volume when watching in the Learning Commons. You may use closed captioning.)